IT Tech Support Services

ITworks provides IT tech support services to small and medium businesses in the Akron, OH area. We can help companies as-needed with our break / fix tech support. We also have monthly service agreements to provide IT tech support services for a fixed cost.

Our Company

Small to medium sized businesses often don't have the luxury of having a full service IT staff. But that doesn't mean they don't need technology support. ITworks partners with its customers to create customized IT consulting solutions to help keep their systems up and running. Our goal is to help them operate more efficiently and give them time to grow and sustain their business.

Our Services

ITworks offers a wide range of services to help customers manage their technology needs. We offer managed services, IT consulting, problem solving, system automation, mobile applications, offsite backups, hosted exchange, design services, packages geared toward the solopreneur and other personalized IT consulting solutions for your business. We work with Microsoft, Apple, Linux and other applications, and have many valuable partnerships that provide information we share with our customers.

Our People

We understand how frustrating IT problems can be and how important technology is to your day-to-day business operations. Our team works with you and talks to you in terms you can understand to help you get back to work as soon as possible. ITworks has more than a decade of experience, and an IT consulting background working with clients in diverse industries. We take the time to understand your needs and create solutions to help solve your problems.

Types of Services

ITworks offers a wide variety of services, including:
  • As-needed tech support
  • Proactive monitoring and maintenance
  • Managed endpoint protection and antivirus
  • Hosted Microsoft Exchange email
  • Equipment sales and setup
  • Disaster recovery and business continuity planning
  • Managed backups - offsite and onsite

Service Locations

ITworks is located in Cuyahoga Falls, Ohio. We can service any computer system remotely that can power on and connect to the internet. We travel to Medina, Cleveland, Ravenna, North Canton, and everything in between.

ITworks LLC
275 Graham Rd, Suite 6A
Cuyahoga Falls, OH 44223