Features Available

Mobile Email Solutions

Our mobile email solutions help you stay connected, no matter where you are. We use push technology to give your mobile phone the same features you get from your computer or browser-based email. ITworks mobile email solutions are secure and business-grade, and support all mobile devices, platforms and wireless carriers.

Windows SharePoint

When you are working on a project, is frustrating when you don’t have the information you need. ITworks can set up Windows SharePoint to help alleviate some of that frustration for your employees.

SharePoint is a web-based application that allows businesses to share documents, calendars, contacts, links ideas and more. Because there is no hardware of software to manage, it is an easy and cost effective solution for businesses of all sizes.

Resource Mailboxes

Reserving conference rooms and other spaces can take valuable time away from an employee’s day and scheduling needs don’t always come up between 9 am and 5 pm.

ITworks Resource Mailbox helps you schedule conference rooms and shared equipment. We can help you create room mailboxes to assign meeting locations like conference rooms, training rooms or even teleconference bridges. You can then use equipment mailboxes to schedule portable computer projectors, microphones or company cars.

Microsoft Office Communications Server

Microsoft Communications Server (OCS) from ITworks helps your company increase its productivity without the hassles of IT management. OCS has many great features to help your employees including:

  • Free / busy status works with Outlook and lets you know if your colleagues are available, busy or offline.
  • IM conversations that are saved just like email.
  • Secure and end-to-end message encryption. Sensitive information is never at risk.
  • 24/7 Monitoring
  • PC-to-PC file transfer for  instant document-sharing

DirectoryLink

DirectoryLink helps users to streamline their file access by enabling them to use a single username and password combination across all their applications.

Secure and Compliant

Businesses must be careful on how and where they send information. Security may be of the utmost importance for some while others have tight federal and agency compliance regulations they must follow.

Tworks adheres to the industry’s strictest regulations for security and compliance. We are backed by a SAS 70 Type II audited location and PCI Compliant, meaning we meet the guidelines set forth by the major credit card companies to help organizations that process card payments prevent credit card fraud, hacking and various other security issues.

Company Disclaimer

Many industries have disclaimers that must be included on all correspondence – electronic and paper – to comply with regulations and reduce risk. Company Disclaimer helps meet this need by allowing companies to add HTML or text disclaimers automatically to all company email messages.

Compliant Archiving

Many companies must follow strict federal compliance procedures and regulations pertaining to their data. ITworks offers Compliant Archiving through a partnership with a leading specialist.

Compliant Archiving allows you to retain email and electronic records in a manner compliant with these regulations including: Health Insurance Portability and Accountability Act (HIPAA); Gramm-Leach-Bliley Act (GLBA), Sarbanes-Oxley Act (SOX), US Securities and Exchange Commission (SEC), Financial Industry Regulatory Authority (FINRA), Federal Rules of Civil Procedure (FRCP)

MessageMirror

With so much correspondence coming via email, it is important to have a method to save and access it. ITworks MessageMirror helps your company easily archive, store and retrieve important information. You can keep backup copies of emails, recover deleted items, reduce primary mailbox size, conduct cross-mailbox searches

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