Whether you have 3 computers or 300 computers, our Managed Care services provides a fully managed I.T. service solution for you.
What does The Help Desk include?
- Offsite Backups
- 24/7 Monitoring
- Endpoint Protection
- Website Content Filtering
We understand that your business network is vital, which is why The Help Desk was designed to get you more than just support service. We offer all Help Desk clients offsite backups to keep their critical business data safe and secure, even if a disaster occurs. You can read more about our backups here.
Your systems are monitored 24 hours a day, allowing us to catch many issues before they become major catastrophes. This means less problems for you and your team to deal with, and more work getting done. We’ll also perform weekly proactive maintenance to make sure your computer is running in tip-top shape, and get you the latest security patches to keep your system safe and secure. Learn more about our monitoring and maintenance here.
It’s important to keep your systems secure, which is why ITworks provides you with the best product for threat protection. Rather than relying on a periodic update, our solution utilizes the cloud for real-time protection and can even learn how to protect you from a threat within minutes after the threat has been created! And viruses can come from anywhere. Whether an employee unknowingly opens an infected email, or you have people browsing to personal websites while at work, we keep you safe. No endpoint protection software can guarantee 100% protection. That’s why we go the extra mile and provide website content filtering to prevent employees going to dangerous websites, or any other types of sites you want to block them from.
Call ITworks and get on the right track to higher success!
(330) 247-2471
